Solutions › Digital › Reputation and reviews

Reviews that earn the call.

Homeowners read reviews before they call, and so do the maps and AI tools that recommend you. We build a steady, honest process for asking, responding and learning.

What we run

✓ Review requests after completed jobs

✓ Responses to every review

✓ Monitoring across platforms

✓ Handling negative reviews

✓ Reviews that describe the work

✓ Reporting by location and team

How we run it

Three moves, measured to jobs.

Ask every customer

A request goes out after the job through your CRM, by text or email, while the experience is fresh.

Respond to every review

Thoughtful replies to the good and the bad, in your voice, within a day or two.

Learn from what customers say

Themes in reviews fed back to your team, so the same complaints do not repeat.

What we track

Reputation and reviews that are accountable.

One view of results next to every other channel, measured to booked jobs and revenue.

Review volume and rating

Review velocity

Response rate

Calls and bookings from profiles

Themes in reviews

Results by location

Works with

Part of one growth system.

Reputation and reviews works best planned with the rest of the system. Related channels we run:

Google Business Profile

Local SEO

Local Services Ads

GEO / AEO

Estimate follow-up

Lead nurture

Reputation and reviews FAQ

Common questions.

Can you remove negative reviews?

Only ones that break a platform’s policy, and we can flag those. We do not remove honest reviews. We help you respond well and keep earning new ones.

Do you buy or fake reviews?

No. Platforms prohibit it, and it puts your profile at risk. Every review we help you earn comes from a real customer.

Do you filter who gets asked?

No. Asking only happy customers, often called review gating, breaks platform rules. We ask everyone.

How do you ask for reviews?

Through your CRM, after a job is completed, by text or email with a direct link.

We already have an agency. Does this replace them?

Yes. LogixLocal replaces your agency and runs the channels, the follow-up and the measurement as one system.

What do I need to get started?

A Growth Analysis. We review your channels, your follow-up and your numbers, then show you where the next dollar should go.

Not sure which channels earn their budget?

Start with a Growth Analysis. We will show you what each channel books.